Logistics Supervisor II

Manage daily operational activities and resources to support the Menlo facility in Smyrna, TN. Ensure all customer issues are handled effectively and in a timely manner to meet and exceed the requirements of the customer. Embrace Lean Methodology to eliminate waste and reduce cost. Works directly with others to identify and demonstrate ways to improve individual performance as a mentor and a leader.

The position is 2nd shift (hours: 12:30 pm – 9:00 pm) and is primarily over the outbound operations – shipping-picking-pack-quality-inventory control and time-keeping for the 2nd shift. Flexible hours including weekend.

• Ensure departments meet all production and quality standards on daily, weekly and monthly basis. Working with management team to develop and implement operational schedules.
• Exceed customer Metrics in Safety, Quality, Responsiveness, Cost and People.
• Adjusts rapidly and effectively to changes in work demands, situations or business requirements, keeping an open mind to new and better ways of doing things.
• Coach and develop team leaders for future promotion opportunities.
• Work with operation leads to manage customer issues and the efficient resolution of any critical customer concerns.
• Develops clear business or performance standards and implements procedures to track and document conformity to those standards.
• Support management’s decision to instill teamwork, quality and lean warehousing systems in all areas of the operation.
• Knowledge of transportation – LTL-T/L-small parcel.

• Undergraduate degree
• 3-5 years related experience
• Strong communication and interpersonal skills-customer service
• Ability to schedule and plan daily activities
• Basic Microsoft Office skills – WMS – Cognos – Impromptu
• Manage and support multiple tasks
• Read and interpret statistical data

Contact: speairs.scott@menloworldwide.com
Job ID: RCT 11-19

Menlo Worldwide conducts pre-employment
drug screen and background checks.
EOE